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Customer Care

Take charge of your own well-being with medical cannabis. We’re here to help you every step of the way.

Reap the Health Benefits of Cannabis 

Discover a better way to healthy living. From the most common, to the most serious medical conditions, cannabis medicine can play a role in relief. Taking a natural approach to wellness is the best way to restore balance and harmony in your body.

As a group of knowledgeable and experienced professionals and patient advocates, we are here to answer your questions and help put you on the path to increased wellness.

Email us: [email protected]

Call us: (617) 377-7408 (9:30a.m. - 7:30p.m. ET daily)

Chat online www.netacare.org

Find a NETA Location Near You


160 Washington St. Brookline, MA

Open 7 days a week!


Medical Hours

Mon-Fri: 10 am–9 pm

Sat-Sun: 9 am–9 pm


Adult Use Hours

Mon-Sat, 10 am–7:45 pm

Sun: 12 pm–5:45 pm


118 Conz Street, Northampton, MA

Open 7 days a week! Sun-Sat, 8 am–9 pm

Email us: [email protected]

Call us: (617) 377-7408

(9:30 am–7:30 pm ET daily)

Chat online: netacare.org

IMPORTANT: All information contained on this website is for educational purposes only. None of this information should be construed as medical or treatment advice for any specific person or condition. Cannabis has not been analyzed or approved by the FDA, and there is limited information on the side effects of using cannabis as a medication. You should always consult a licensed physician in all matters related to your health.