Medical:
If our product is defective or does not provide the desired effect for you, please return the product within 30 days to any NETA dispensary. Registered MA patients may return medicated products for equal exchange or store credit. Cash refunds are not issued. Bulk purchase returns (more than 3 units of the same or similar product type) subject to manager approval. NETA brand products purchased at other dispensaries are not eligible for credit or exchange. Defective batteries may be exchanged for a replacement. All other accessories are final sale. Please see a Patient Guide for manufacturer contact information. All apparel sales are final.
Recreational:
If our product is defective, feel free to return the product within 14 days with NETA issued receipt to any NETA dispensary. AU Customers may return defective products for equal exchange. Cash refunds will not be issued. Bulk purchase returns (more than 3 units of the same or similar product type) subject to manager approval. Defective batteries may be exchanged for a replacement. All other accessories are final sale. Please see a Patient Guide for manufacturer contact information. All apparel sales are final.
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